How do I activate my eSIM ?

Activating your eSIM with Vini is quick and easy. By following these steps, you can easily enjoy your mobile offer on your compatible device. If you need any further assistance, our customer service is at your disposal.

 

Preparation

Before you start, make sure your device is eSIM-compatible and that you have an active Internet connection. Have your eSIM QR code supplied by Vini to hand.

 

Activation steps

1.           Go to your Device Settings :

- Open your phone or tablet settings.

- Look for the "Mobile Network" or "Cellular" option.

2.           Add a Mobile Package :

- Select "Add a mobile plan".

- Choose the option to scan a QR code.

3.           Scan the QR Code :

- Use your device's camera to scan the eSIM QR code provided by Vini.

4.           Confirm and Activate :

- Follow the on-screen instructions to confirm and activate your eSIM.

 

If you are abroad :

- Your mobile offer will only work once you have arrived in French Polynesia.

- If you have a prepaid offer, the validity of the card will start as soon as you use your offer (via a call, an SMS or an Internet connection).

 

Assistance

If you have any difficulties or questions, please do not hesitate to contact Vini customer service for assistance.